FAQ

Frequently Asked Questions

Can I personalize my watch?

You have the option to select from our existing models or contact us via WhatsApp to request a custom combination.

Are these Genuine Seiko models?

We use authentic movements used by the Seiko brand, then we design watches inspired by the best designs. Our watches are in no way replicas and we are in no way affiliated with the Seiko brand.

Can I return my watch?

You have 30 days from the delivery date to return your watch.

Refund will be made within 5-7 business days.

Custom watches made to order are not covered by this warranty.

Can I adjust the time of my watch?

Yes, a kit is included with your watch to easily adjust the size to your wrist.

Exclusive in France

At G-custom we offer you for purchase certain bracelets that allow you to modify your watch yourself, a first in France

Learn more